SiteStaffr vs Chatbase

SiteStaffr vs Chatbase

Chatbase is an AI agent platform you train on your content and connect to many tools. SiteStaffr is an AI receptionist built for WordPress websites that answers by chat and by voice. Here is the honest difference.

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Prices as of October 2026. Sources at the end of the page.

The Short Answer

Which One Fits Your Business

Choose SiteStaffr if

  • You want a flat monthly price with unlimited AI text chat, not a pool of credits.
  • You want visitors to talk to your website out loud without building anything.
  • You run a WordPress site and want setup, answers from your pages and lead emails handled for you.

Choose Chatbase if

  • You need the AI on many channels, such as WhatsApp, Slack, Messenger, Instagram or a mobile app.
  • You want it to take actions in tools like Stripe, Shopify, Zendesk, HubSpot or Salesforce.
  • You want to choose the AI model yourself, or you have developers to build on its API.
Side by Side

SiteStaffr and Chatbase, Compared

Checked on October 8, 2026 on Chatbase’s own website.

Feature SiteStaffr Chatbase
What it is An AI receptionist for your WordPress website, by chat and voice An AI agent platform: train it on your content, put it on your website and other channels, and connect it to your tools [1] [2]
Price $29, $69 or $129 a month, billed monthly. 30 day free trial, then a Free plan for AI text chat, no credit card Free plan, then $40, $150 or $500 a month billed monthly (20% less billed yearly). 7 day trial on paid plans [1]
AI conversations Unlimited AI text chat on every paid plan and during the trial. The Free plan covers up to 50 AI conversations a month Metered by message credits: 50, 700, 4,000 or 15,000 a month. Each AI reply uses credits based on the model. Extra credits are $40 per 1,000 [1]
Voice Yes. Visitors talk to it on your website, no phone call. 100, 300 or 600 voice minutes a month Voice and telephony are listed from the Standard plan ($150 a month). Customers call in by phone, or developers can build voice into a website with Chatbase’s API. Voice uses 6 message credits a minute, plus credits for each reply [1] [2] [4]
Channels and integrations Your WordPress website, plus Salesforce for leads Website, WhatsApp, Slack, Messenger, Instagram, email, phone and more, with integrations such as Stripe, Shopify, Zendesk and HubSpot [1] [3]
Free option Yes. After the 30 day trial, a Free plan with AI text chat for up to 50 AI conversations a month, no credit card. Voice, Blog Agent and AI Visibility are on paid plans only Free plan with 50 message credits a month. Chatbase deletes free plan agents after 14 days of inactivity [1]
What’s Different

The Three Differences That Matter

Chatbase Meters Every AI Reply. SiteStaffr Does Not.

Chatbase plans come with a monthly pool of message credits, and each AI reply spends some of it, more for stronger models. When the pool runs out you buy more, at $40 per 1,000. SiteStaffr’s AI text chat is unlimited on every paid plan.

On Chatbase, Voice and Text Share One Budget.

Chatbase charges voice in the same message credits as text: 6 credits a minute, plus credits for each reply. A busy month of calls leaves fewer credits for chat. SiteStaffr counts voice in its own minutes, so it never eats into text chat.

Chatbase Does More. SiteStaffr Does Less, for You.

Chatbase is a platform with many channels, integrations, actions and models, and it rewards someone who will set it up. SiteStaffr is built for one job, answering visitors on a WordPress website and emailing you the lead, and works within minutes of installing.

Common Questions

Questions People Ask

Chatbase’s Hobby plan is $40 a month billed monthly, with 700 message credits and no voice listed. SiteStaffr Starter is $29 a month with unlimited AI text chat and 100 voice minutes. Chatbase lists voice from its Standard plan, at $150 a month billed monthly.
Chatbase’s voice is mainly for phone calls. Its developer documentation also describes a voice API for building voice into your own website. SiteStaffr’s voice works on your website out of the box, with nothing to build.
Yes. Chatbase has a WordPress plugin that adds its chat agent to your site. SiteStaffr is a WordPress plugin itself, and reads your WordPress pages to answer visitors.

SiteStaffr for Your Kind of Business

Sources

Every competitor fact on this page was read on the vendor’s own website on October 8, 2026. Prices and plans change; if something here is out of date, email [email protected] and we will correct it. Product names belong to their owners.

  1. Chatbase pricing, checked October 8, 2026
  2. Chatbase homepage, checked October 8, 2026
  3. Chatbase docs, channels, checked October 8, 2026
  4. Chatbase docs, agent settings (voice credits), checked October 8, 2026

Try SiteStaffr on Your Own Website

Free for 30 days, no credit card. Unlimited AI text chat and 30 voice minutes during the trial.

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